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The University of Michigan's philosophy is that a student's financial affairs are the student's responsibility. However, our office understands that most parents are involved in the handling of their student's financial affairs. Therefore, with this page we hope to provide you with information that you, the parent, may find helpful when assisting your student with his/her financial affairs.
Parent/Family Authorization for Student Account Access
Beginning March 2005 students may designate up to 4 individuals to receive access to their on-line account summary, monthly student account bill (both current and historical), and 1098-T forms (beginning with the 2004 calendar year) through Wolverine Access. Students may also authorize the sending of various informational communications to the designated individuals via email as well. The steps below must be completed to grant you authorization to your student's information:
Step 1: The student must designate your eMail address(es) to receive access to his/her on-line account summary, student account bills, and 1098 T forms through Wolverine Access. Once logged in to Wolverine Access, the student must go to the Student Business page and select Parent/Family Authorization under Personal Information to enter your email address and give you authorization. The following explains the information to be entered in the various fields on the Parent/Family Authorization page.
Enter email address: The student should enter your eMail address in this field.
Relationship (Optional): The student should select his/her relationship to you from the drop down box. Note that this is optional and is not required for access.
Communication Recipient/Student Account News: The student should check this box if the student wishes you to receive informational eMails on subjects such as payment plan features, rate changes, or other information of general interest to parents/family. If your student authorizes you for this option only, you will not need to go on to Step 2 below.
Wolverine Access Authorization/My Student Account Data: The student should check this box to provide you access to the following information through Wolverine Access:
- View Account Summary
- View Bills
- View Form 1098-T
PLEASE NOTE:
- Checking the Wolverine Access Authorization/My Student Account Data box will provide access to View Account Summary, View Bills, and View Form 1098-T. Your student will not be able to give you access to View Bills without granting you access to View Account Summary and View Form 1098-T as well.
- A confirmation email will be sent to the Parents & Family designee(s) once the student has completed the access authorization process.
Step 2: Create Secure Login
Once your student has entered your email address in the Parent/Family Authorization screen and specified the items they wish you to have access to, you MUST create a U of M “Friend” account (a secure login for the U of M computer system) IF you do not have an existing UMICH uniqname. If you do have a valid UMICH uniqname, the UMICH uniqname can be entered in Step 1 above and a “Friend” account would not need to be created. If necessary, the link below may be used to establish your U of M "Friend" account:
Step 3: SUCCESS!!
If your student has granted you access to his/her student account data in Step 1 above and you have created your "Friend" account, you are now ready to test your access out! To view your student's Account Summary, Account Statements and Form 1098-T follow the steps listed below:
- Go Wolverine Access
- Select "My Student's Information" under Parents & Family
- Login using your "Friend" login or UMICH uniqname
- Make your selection of data to access!
Student Account Bill Notification
If you have been designated by your student for access to Student Account Data, you will receive an eMail notification that the student’s bill is available each time a bill is generated. A monthly bill is generated only when the student has an account balance or has had activity on his/her student account during the billing period. You will be directed to Wolverine Access to view/print the bill using your "Friend" login created in step 2 of the "Parent/Family Authorization for Student Account Information and Access" section or your UMICH uniqname. To view your student's bill follow the steps listed below:
- Go to Wolverine Access
- Select "My Student's Information" under "Parents & Family".
- Login using your "Friend" Login or your UMICH login/uniqname
- Select View Bills
- Please note: If you have been given access to more than one student's account data, each student authorized will be listed. Choose the student and then select View Bills.
- Select the bill generation you wish to access
- View/Print the bill
Select " My Student's Information" under "Parents & Family".
Logon using your "Friend" login or UMICH login/uniqname.
- Select View Bills
- Select the bill generation you wish to access
A Note About Wolverine Access: If granted, access to Wolverine Access is available 7 days a week. Although Wolverine Access is accessible most of the time, there are times throughout the week when the system is down for maintenance/update. To verify if the system is operational, select hours of operation on the left side of the Wolverine Access main web page.
If your student has granted you access to their Account Summary you will be able to access this information on-line through Wolverine Access. Wolverine Access is a real time system where transactions posted to the student's account are immediately recorded and figured in account balance calculations. Therefore, when you access your student's Account Summary you are accessing the most recent information available. The only notable exception to this is payments made on a student's accounts. All payments (epayments, U of M Cashier Office Payments, mailed payments) are posted each evening. Follow the steps below to access your student's Account Summary:
- Go to Wolverine Access
- Select "My Student's Information" under "Parents & Family".
- Login using your "Friend" Login or your UMICH uniqname
- Select View Account Summary
- Please note: If you have been given access to more than one student's account data, each student authorized will be listed. Choose the student and then select View Account Summary.
- Select the term that you wish to view
Select "My Student's Information" under "Parents & Family".
Logon using your "Friend" login or UMICH login/uniqname.
- Select View Account Summary
- Select the term you wish to access
The University of Michigan accepts payments on student charges in the form of cash, check, or epayment. The U of M does not accept credit cards. Payments are accepted through the following methods:
Payment may be made by cash, check, traveler's check, and/or money order. Payment may be made at Student Financial Operations Teller Services location listed below:
Payment may be mailed in the form of a check or money order (NO CASH PLEASE!) to the following address:
Department #77272
Student Financial Operations
University of Michigan
PO Box 77000
Detroit, MI 48277-0272Please be sure that the student's full name and UMID number are written on the front of the check. This will insure timely posting of your payment when received!
IMPORTANT NOTE: If sending payment via an express/overnight service (such as UPS, DHL, Federal Express) please send to:
University of Michigan
Student Financial Operations
2226 Student Activities Building
515 E. Jefferson
Ann Arbor, MI 48109-1316
EPayments may be made on-line from a savings or checking account drawn on a US bank. EPayments can not be made from accounts drawn on a bank or financial institution outside of the US. To make an on-line payment you will need your student's UMID number and name along with your bank routing number and account number. ePayments are posted in real time. As soon as the ePayment process has completed and a confirmation number has been received by the payer, the ePayment is posted to the student account. (However, please note that in the case of system outages ePayments will be posted in a batch update process by the evening of the next business day.) Also, if there is a financial hold, the hold will be released once the process completes provided the payment satisfies the amount of the hold. Please use the link below to make an epayment:
PLEASE NOTE: On-line epayments may not be made from a Home Equity Line of Credit account or with credit card checks!
The University of Michigan accepts international payments on student charges in the form of a check or wire transfer. Please see below information:
- Wire Transfer Information
Wire transfers are accepted for payment. Please refer to the Wire Transfer Information Sheet (PDF) for required information. It is important to include as much information as possible with your transfer to facilitate payments being credited to the proper student account. Please note that it may take a few weeks for the wire transfer payment to post to the student account.
- Foreign Checks or Drafts
Foreign checks or drafts are accepted conditionally for payment. The student account will be credited or adjusted based upon the net US dollar value that the University receives for the check or draft.
Please be aware that foreign checks or drafts are often subject to bank collection charges of varying amounts. These charges are dependant upon the type of check or draft and the bank upon which it is drawn. It is not possible to estimate these associated charges, however these charges will be borne by the student and the net value will be credited to the student's account.
The links below could also prove useful to you in assisting your student with financial and academic affairs during your student's time at the University of Michigan.
Late Payment Fees/Financial Holds
Your student's account may be assessed a late payment fee and a financial hold may be established if payment is received on your student's account after the due date or if the payment received is less than the amount due. A late payment fee of $30.00 is assessed on past due balances of $60.00 or more. A financial hold will prevent your student from registering, and/or from receiving an official copy of his or her transcript or diploma.
Student Financial Operations will attempt to answer questions regarding transactions posted to your student's account. However, please be aware that there may be times when our office will need to refer you to another UM office for a complete answer to your inquiry. Below is a list of offices (with contact information and inquiries handled) that our office most frequently refers inquiries too. If you wish, you may make direct contact with any of the offices listed below:
- UM Registrar's Office
734.763.5174 Email Address:
registrar@umich.edu Tuition, late registration fees, lab fees, registration dates/deadlines - UM Housing Office
734.763.3522 Room/board, apartment rent, cable TV charges, Entree Plus charges, miscellaneous housing charges - Financial Aid Office
Phone: 734.763.6600* Email: financial.aid@umich.edu Inquiries: Direct Loans, Plus Loans, Grants, Emergency Loans, Michigan Competitive Scholarship, Departmental Scholarships/Fellowships
*Medical School students should contact the Medical School Financial Aid Office: 734.763.4147 medfinaid@umich.edu *Law School students should contact the Law School Financial Aid Office: 734.764.5289 lawfinaid@umich.edu
Michigan Educational Trust (MET)
To be eligible to participate in the MET program, a MET contract must have been previously purchased from the State of Michigan on the student's behalf. When a MET contract is purchased, credit hours are purchased - not dollars. All billings sent to MET are based on credit hours. MET will pay the tuition and miscellaneous fee charges associated with the credit hours billed on your student's behalf. For incoming students (freshmen and transfer students), MET will also cover the amount of of the actual charge of your student's orientation session. MET will not cover any housing charges associated with the dorm stay during orientation. MET also does not cover any charges for lab or course fees that may be charged in connection to a class your student has enrolled in.
When your student is ready to utilize his or her MET contract, your student must contact MET to activate their contract. Your student will also be required to notify MET of the college he or she is attending.
MET must be notified of your student's intent to attend the UM prior to the beginning of your student's first term of attendance.
It is not necessary to notify UM that your student is covered under a MET contract. Each term MET will send a list to Student Financial Operations of those students who have notified MET of their intention to attend the UM.
For questions concerning charges and credit hours billed to MET by U-M, please contact our office.
If you have additional questions concerning the MET contract, please see the contract packet provided by MET or by visiting MET's web site. You may also contact MET directly by calling 1.800.MET.4KID (1.800.638.4543).
Upon a request for a refund of a credit balance, our office will research the credit balance, and if appropriate, issue a refund to the student. A refund may be requested on-line, in person, by mail, by fax, over the phone, or by email. When requesting a refund by mail, fax, or email, please be sure to include the mailing address and a contact phone number or email address. General rule of thumb is that refund checks are mailed only if the UM does not have current direct deposit information on file for your student. If your student does have a current direct deposit request on file with UM but would prefer that the refund check be mailed, please be sure to communicate this to our office. All refund requests are processed in the order they are received. Refunds are available as follows:
- Direct Deposit/Mail Refunds:
Direct deposit/mail refunds are processed on a weekly basis. Direct deposits are generally available within 10 days of the request. If a refund check is mailed, please allow approximately two weeks.
- In person:
When your student visits our office to request a refund, the request is researched and authorized while the student waits. Our office will process the refund and then your student will need to pick up the refund check from the Cashier’s Office. For the convenience of our students, the UM Cashier's Office has two locations: Central Campus Cashier's Office is located at 777 N. University, 2nd Floor Office Suite (hours: Monday - Friday 8 am - 4 pm); North Campus Cashier's Office is located at B430 Pierpont Commons (hours: Monday - Friday 8 am - 4:30 pm). Your student will be required to present the teller his/her MCard (student ID) to obtain their refund check.
Please Note: If your student has direct deposit information on file with the U of M Payroll Office, your student's refund will be deposited directly into his/her bank account.
Requests for full time enrollment certification can be requested by contacting the UM Registrar's Certification Office. You may contact the Certification Office by phone at 734.764.1575 or by email to the Registrar's Office.
Once your student's account has been paid in full for a term, Student Financial Operations, upon request, will issue a Tuition Payment Certification letter to certify that your student's account has been paid in full for the term. The letter will include the following information:
You may request a Tuition Payment Certification letter in person, in writing, by phone, by fax, or by email. When requesting your letter, please be sure to include your student's name, UMID number, the term you wish the letter to be prepared for along with a contact phone number and email address. Your student may pick up his/her certification letter(s) at our office or the letter(s) may be mailed or faxed. (Please note: Your student may write a letter to the UM which authorizes you to pick up the requested letter from our office.) Please be sure to indicate in your request whether you wish your student (or you) to pick up the letter(s) or whether you would like the letter(s) mailed/faxed (and include an address for mailing/fax number). You should allow at least two weeks for preparation of the requested letter(s).
- The amount of tuition paid.
- The amount of miscellaneous fees paid
- The amount of health insurance paid.
- The method(s) of payment (student payment, loan, GSA tuition waiver, etc.).
- Please note: Payment of monthly rent charges (or charges covered under a lease with the UM Housing Office) must be certified by the Housing Office rather than our office.
- Our office also will certify tuition and fee payments for the Canadian government utilizing the necessary Canadian forms. When requesting a Tuition Payment Certification letter, please be sure to specify that you require a Canadian Certification.
Please Note: If you are requesting a certification of tuition and fees for more than one academic year, your request must be made in writing.
Upon your request, Student Financial Operations will prepare a letter estimating tuition, miscellaneous fee, and health insurance charges for future terms based on your student's expected full-time enrollment in classes. This letter may assist you in obtaining outside sponsorships or for the release of educational funds from a foreign country. You may request a Tuition Estimation letter in person, in writing, by phone, by fax, or by email. When requesting your letter, please be sure to include your student's name, UMID number, the term you wish the letter to be prepared for along with a contact phone number and email address. Your student may pick up his/her estimation letter at our office or the letter may be mailed or faxed. (Please note: Your student may write a letter to the UM to authorize you to pick up the requested letter from our office.) Please be sure to indicate in your request whether you wish your student (or you) to pick up the letter or whether you would like the letter mailed/faxed (include an address for mailing/fax number). You should allow at least two weeks for preparation of the requested letter.
Tuition, fees, and room/board charges are due according to the following schedule for all students except 3rd and 4th year Medical School students:
Due Date:
Tuition and fees are due according to the following schedule for 3rd and 4th year Medical School students:
All other charges are due the last day of the month they are billed.
For additional information on payment due dates, please see the SFO Frequently Asked Questions page.
