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Student Financial Operations (aka Student Accounts) monitors and maintains student accounts for the Ann Arbor campus. The University of Michigan's philosophy is that a student's financial affairs are the student's responsibility. With this page we hope to provide each student with a basic knowledge and understanding of his/her financial affairs at the U of M.
Student Financial Operations will attempt to answer questions regarding transactions posted to your student account. However, please be aware that there may be times when our office will need to refer you to another UM office for a complete answer to your inquiry. Below is a list of offices (with contact information and inquiries handled) that our office most frequently refers inquiries too. If you wish, you may make direct contact with any of the offices listed below:
734.763.5174 Email Address:
registrar@umich.edu Tuition, late registration fees, lab fees, registration dates/deadlines
734.763.3522 Housing.Billing@umich.edu Room/board, apartment rent, cable TV charges, Entree Plus charges, miscellaneous housing charges
734.763.6600* financial.aid@umich.edu Direct Loans, Plus Loans, Grants, Emergency Loans, Michigan Competitive Scholarship, Departmental Scholarships/Fellowships
*Medical School students should contact the Medical School Financial Aid Office: 734.763.4147 medfinaid@umich.edu *Law School students should contact the Law School Financial Aid Office: 734.764.5289 lawfinaid@umich.edu
Student Financial Operations is responsible for the posting of GSA tuition waivers. GSA waivers are posted based on your appointment (fraction of employment) as a GSA and the number of credit hours you have registered for during the term of your appointment. GSA students can be appointed as a GSRA (graduate student research assistant), GSI (graduate student instructor), or GSSA (graduate student staff assistant). Below is additional information concerning your tuition waiver based on the type of employment appointment you have.
GSRA Waivers
If you have been appointed as a GSRA (Graduate Student Research Assistant), you will receive a full tuition waiver for the term you are appointed if:
- You are registered for at least 5 credit hours for the Fall Term or Winter Term OR
- You are registered for at least 1 credit hour for the Spring Term, Spring/Summer Term or Summer Term.
- Your employment fraction is 25% or more.
- Your appointment (or appointments) cover the full duration of the term.
Please note: Your tuition waiver does not include payment of the miscellaneous fees assessed to your student account each term. Miscellaneous fees are comprised of the Registration Fee, Michigan Student Assembly Fee, Student Legal Services Fee, and School & College Gov't. Fee. Some departments elect to pay these fees on behalf of their students. Please be sure to check with your department to verify whether they will pay the miscellaneous fees. If your department does not pay these fees, you will be responsible for payment of these fees. If not paid, you will also be responsible for payment of any late payment fees that may be assessed due to the delinquency of the miscellaneous fees.
*To view the current Graduate Student Research Assistant tuition average (and stipend amounts, GRADCARE benefits, etc.) click the following: GSRA.
GSI/GSSA Waivers
GSI/GSSA's are covered by a contractual agreement between the Regents of the University of Michigan and Graduate Employees Organization/American Federation of Teachers, AFL-CIO Local 3550. The agreement entitles a GSI/GSSA to a full or partial tuition waiver based on their employment fraction and the number of credit hours registered for.
If you have been appointed as a GSI or GSSA you will receive a full or partial tuition waiver if:
- You are registered at least 5 credit hours for the Fall Term or Winter Term OR
- You are registered at least 1 credit hour for the Spring Term, Spring/Summer Term or Summer Term.
- Your appointment fraction is at least 5 % or more. If your appointment fraction is 25% or more, you are entitled to a full tuition waiver. If your appointment fraction is less than 25% you are eligible for a partial tuition waiver. Please see the table below to determine the tuition waiver you are eligible for:
15%
To calculate the amount of your waiver:
- Locate your appointment percentage in the "Appointment Fraction" column.
- Use the corresponding percentage listed in the "Tuition Waiver" column to compute your tuition waiver. Multiply the amount of your tuition by the corresponding percentage.
Please note:
- If you are eligible for a partial tuition waiver, please be aware that you will be responsible for the payment of the portion of your tuition not covered by the tuition waiver.
- Your tuition waiver will cover the cost of your Student Legal Services Fee each term. However, please be aware that you may be responsible for the remaining miscellaneous fees. Miscellaneous fees are comprised of the Registration Fee, Michigan Student Assembly Fee, Student Legal Services Fee, and School & College Gov't. Fee. You may be responsible for the Registration Fee, Michigan Student Assembly Fee, and School & College Gov't. fee. Some departments elect to pay the remaining miscellaneous fees (other than the SLS Fee) on behalf of their students. Please be sure to check with your department to verify whether they will pay the remaining miscellaneous fees. If your department does not pay the remaining fees, you will be responsible for payment of these fees. If not paid, you will also be responsible for payment of any late payment fees that may be assessed due to the delinquency of the miscellaneous fees.
Scholarships and fellowships awarded by various University of Michigan departments, offices and private donors are processed and tracked through the U of M Financial Aid Office. If you have questions concerning a scholarship or fellowship you have been awarded, you should contact the awarding source. For general information, you may contact the Financial Aid Office:
734.763.6600* financial.aid@umich.edu Direct Loans, Plus Loans, Grants, Emergency Loans, Michigan Competitive Scholarship, Departmental Scholarships/Fellowships
*Medical School students should contact the Medical School Financial Aid Office: 734.763.4147 medfinaid@umich.edu *Law School students should contact the Law School Financial Aid Office: 734.764.5289 lawfinaid@umich.edu
Michigan Educational Trust (MET)
To be eligible to participate in the MET program, a MET contract must have been previously purchased from the State of Michigan on your behalf. When a MET contract is purchased, credit hours are purchased - not dollars. All billings sent to MET are based on credit hours. MET will pay the tuition and miscellaneous fee charges associated with the credit hours billed on your behalf. For incoming students (freshmen and transfer students), MET will also cover the amount of of the actual charge for your orientation session. MET will not cover any housing charges associated with your dorm stay during orientation. MET also does not cover any charges for lab or course fees that may be charged in connection to a class you have enrolled in.
When you are ready to utilize your MET contract, you must contact MET to activate your contract. You will also be required to notify MET of the college you are attending.
You must notify MET of your intent to attend the UM prior to the beginning of your first term of attendance.
You are not required to notify UM that you are covered under a MET contract. Each term MET will send a list to Student Financial Operations of those students who have notified MET of their intention to attend the UM.
For questions concerning charges and credit hours billed to MET by U-M, please contact our office.
If you have additional questions concerning the MET contract, please see the contract packet provided by MET or by visiting MET's web site. You may also contact MET directly by calling 1.800.MET.4KID (1.800.638.4543).
The UM offers a 10-month payment plan allowing for payment of tuition, miscellaneous fees, room/board charges (U-M monthly rent charges may not be included in the amounts budgeted as these charges are covered by your lease with the Housing Office), and entree plus charges in 10 equal payments. This is an OPTIONAL payment plan you may enroll in as an alternative to the UM student account payment schedule (see Payment Information).
The first payment on the10 month UM Payment Plan is due July 1 and the final payment is due April 1 for the Fall and Winter Terms. You may also participate in the UM Payment Plan for the Fall Term only or for the Winter Term only. Fall Term only payments are due July 1 through November 1; Winter Term payments from December 1 through April 1. For more details on the UM Payment Plan, please visit our UM Payment Plan page.
Monthly student account bills are available electronically in the form of an eBill. Student Financial Operations provides a student account bill for any account that carries a balance or has had activity during the billing period. These bills are generally prepared by the second week of the month and you will be notified by an email that is sent to your UMICH email account when your bill is ready for viewing/printing. You will access your bill via Wolverine Access, Student Business, Financial Information, View Bills. You may designate up to 4 additional individuals to receive access to your monthly bill via Wolverine Access, Student Business, Personal Information, Parent/Family Authorization. Those designated individuals must then establish a “Friend” account with the University unless they already have a valid UM UMICH uniqname. Please see eBill Information or Parent & Family-Information You Should Know for additional information on Parent/Family Access.
- eBill Information
- Parent/Family Authorization for Student Account Access
- How To Setup Family & Friends Account
- Wolverine Access
Upon your request for a refund of a credit balance, our office will research the credit balance, and if appropriate, issue a refund to you. You may request a refund on-line, in person, by mail, by fax, over the phone, or by email. When requesting your refund by mail, fax, or email, please be sure to include the mailing address and a contact phone number or email address. General rule of thumb is that refund checks are mailed only if the UM does not have current direct deposit information for you. If you do have a current direct deposit request on file with UM but would prefer that your refund check be mailed, please be sure to communicate this to our office. All refund requests are processed in the order they are received. Refunds are available as follows:
- Direct Deposit/Mail refunds:
Direct deposit/mail refunds are processed on a weekly basis. Direct deposits are generally available within 10 days of the request. If a refund check is mailed, please allow approximately two weeks.
Please Note: If you have direct deposit information on file with the U of M Payroll Office, your refund will be deposited directly into your bank account.
- In person refunds:
When you visit our office to request a refund, your request is researched and authorized while you wait. Our office will process the refund and then you will need to pick up your refund check from the Cashier’s Office. For your convenience, the UM Cashier's Office has two locations: Central Campus Cashier's Office is located at 777 N. University, 2nd Floor Office Suite (hours: Monday - Friday 8 am - 4 pm); North Campus Cashier's Office is located at B430 Pierpont Commons (hours: Monday - Friday 8 am - 4:30 pm). You will be required to present the teller your MCard (student ID) to obtain your refund check.
Once your student account has been paid in full for a term, Student Financial Operations, upon request, will issue a Tuition Payment Certification letter to certify that your student account has been paid in full for the term. The letter will include the following information:
You may request a Tuition Payment Certification letter in person, in writing, by phone, by fax, or by email. When requesting your letter, please be sure to include the term you wish the letter to be prepared for along with a contact phone number and email address. You may pick up your certification letter(s) at our office or the letter(s) may be mailed or faxed. Please be sure to indicate in your request whether you wish to pick up the letter(s) or whether you would like the letter(s) mailed/faxed (and include an address for mailing/fax number). You should allow at least two weeks for preparation of your letter(s). With an authorization letter from you, an authorized person can pick up the certification letter for you.
- The amount of tuition paid.
- The amount of miscellaneous fees paid
- The amount of health insurance paid.
- The method(s) of payment (student payment, loan, GSA tuition waiver, etc.).
- Please note: Payment of monthly rent charges (or charges covered under a lease with the UM Housing Office) must be certified by the Housing Office rather than our office.
- Our office also will certify tuition and fee payments for the Canadian government utilizing the necessary Canadian forms. When requesting a Tuition Payment Certification letter, please be sure to specify that you require a Canadian Certification.
Please Note: If you are requesting a certification of tuition and fees for more than one academic year, your request must be made in writing.
Upon your request, Student Financial Operations will prepare a letter estimating tuition, miscellaneous fee, and health insurance charges for future terms based on your expected full-time enrollment in classes. This letter may assist you in obtaining outside sponsorships or for the release of educational funds from a foreign country. You may request a Tuition Estimation letter in person, in writing, by phone, by fax, or by email. When requesting your letter, please be sure to include your full name, UMID number, the term you wish the letter to be prepared for along with a contact phone number and email address. You may pick up your estimation letter at our office or the letter may be mailed or faxed to you. Please be sure to indicate in your request whether you wish to pick up the letter or whether you would like the letter mailed/faxed (include an address for mailing/fax number). You should allow at least two weeks for preparation of your letter.
The University of Michigan accepts payments on student charges in the form of cash, check, or epayment. The U of M does not accept credit cards. Payments are accepted through the following methods:
- In Person
Payment may be made by cash, check, traveler's check, and/or money order. Payment may be made at Student Financial Services Teller Services location listed below:
- By Mail
Payment may be mailed in the form of a check or money order (NO CASH PLEASE!) to the following address:
Department #77272
Student Financial Operations
University of Michigan
PO Box 77000
Detroit, MI 48277-0272Please be sure that your full name and UMID number are written on the front of the check. This will insure timely posting of your payment when received!
IMPORTANT NOTE: If sending payment via an express/overnight service (such as UPS, DHL, Federal Express) please send to:
University of Michigan
Student Financial Operations
2226 Student Activities Building
515 E. Jefferson
Ann Arbor, MI 48109-1316
- On-line EPayment
EPayments may be made on-line from a savings or checking account drawn on a US bank. EPayments can not be made from accounts drawn on a bank or financial institution outside of the US. You may make an on-line/EPayment from Wolverine Access. From the Student Business Page choose View Due Charges/Make a Payment under Financial Information. To make an on-line/EPayment you will need your bank routing number and account number. ePayments are posted in real time. As soon as the ePayment process has completed and a confirmation number has been received by the payer, the ePayment is posted to the student account. (However, please note that in the case of system outages ePayments will be posted in a batch update process by the evening of the next business day.) Also, if there is a financial hold, the hold will be released once the process completes provided the payment satisfies the amount of the hold. An on-line/EPayment may also be made by selecting the link below:
PLEASE NOTE: On-line epayments may not be made from a Home Equity Line of Credit account or with credit card checks!
The University of Michigan accepts international payments on student charges in the form of a check or wire transfer. Please see below information:
- Wire Transfer Information
Wire transfers are accepted for payment. Please refer to the Wire Transfer Information Sheet (PDF) for required information. It is important to include as much information as possible with your transfer to facilitate payments being credited to the proper student account. Please note that it may take a few weeks for the wire transfer payment to post to the student account.
- Foreign Checks or Drafts
Foreign checks or drafts are accepted conditionally for payment. The student account will be credited or adjusted based upon the net US dollar value that the University receives for the check or draft.
Please be aware that foreign checks or drafts are often subject to bank collection charges of varying amounts. These charges are dependant upon the type of check or draft and the bank upon which it is drawn. It is not possible to estimate these associated charges, however these charges will be borne by the student and the net value will be credited to the student's account.
The links below could also prove useful to you in assisting your student with financial and academic affairs during your student's time at the University of Michigan.
- Graduate Admissions Offices
Late Payment Fees/Financial Holds
Your student account may be assessed a late payment fee and a financial hold may be established if payment is received on your student account after the due date or if the payment received is less than the amount due. A late payment fee of $30.00 is assessed on past due balances of $60.00 or more. A financial hold will prevent you from registering, and/or from receiving an official copy of your transcript or your diploma.
International Health Insurance
All international students attending school in the United States are required by US Federal Regulations to be covered by a health insurance policy while studying in the United States. If you can not provide the U of M with proof of a current/valid health insurance policy, you must enroll in the International Health Insurance plan administered by the UM. International Health Insurance is charged to your student account on a monthly basis. You must pay your International Health Insurance charges monthly by the due date indicated on your student account bill. If payment is not received by the due date you may be assessed a $30.00 late payment fee.
Requests for full time enrollment certification can be requested by contacting the UM Registrar's Certification Office. You may contact the Certification Office by phone at 734.764.1575 or by email to the Registrar's Office.
Tuition, fees, and room/board charges are due according to the following schedule for all students except 3rd and 4th year Medical School students:
Due Date:
Tuition and fees are due according to the following schedule for 3rd and 4th year Medical School students:
All other charges are due the last day of the month they are billed.
For additional information on payment due dates, please see the SFO Frequently Asked Questions page.