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Frequently Asked Questions (FAQ's)
Student Billing - Due Dates Have Changed!!
Please Note: Students and parents who have questions about their billing are encouraged to call Student Financial Operations at 734-764-7447 or toll free at 877-840-4738.
Below is a list of the most commonly asked questions and answers concerning the change in student billing due dates.
Payment
Tuition
What is included in “student billing”?
- Student bills include tuition, fees, and costs for residential housing (room and board).
- We are changing the timing of student billing and collection to better coordinate with the official start dates of the terms.
- The dates when we bill and collect student billing are moving up by approximately one month for each term (for most programs).
- There will be no change in billing for Fall Term 2007.
- The change will become effective for Winter Term 2008. Specifically, the Winter Term bill will be due on January 3, 2008 (instead of January 31). The following Fall Term 2008 bill will be due on August 31, 2008 (instead of September 30).
- The only exception to these dates is 3 rd and 4 th year Medical School students who have a different term schedule and will have different due dates coinciding with their term start dates.
- Please see the tables below for a complete summary of due dates.
2006-07 Academic Year Due Dates (no change)
(excluding 3 rd and 4 th year Medical School students)
Term:Due Date:
Spring 2007 May 31, 2007 Spring/Summer 2007 May 31, 2007 Summer 2007 July 31, 2007
2007-08 Academic Year Due Dates
(excluding 3 rd and 4 th year Medical School students)
Term Due Date Fall 2007 September 30, 2007 (no change) Winter 2008 January 3, 2008 Spring 2008 April 30, 2008 Spring/Summer 2008 April 30, 2008 Summer 2008 June 30, 20082008-09 Academic Year Due Dates
(excluding 3 rd and 4 th year Medical School students)
Term Due Date Fall 2008 August 31, 2008 Winter 2009 January 7, 2009 Spring 2009 April 30, 2009 Spring/Summer 2009 April 30, 2009 Summer 2009 June 30, 2009
2007-08 Academic Year Due Dates
3rd/4th Year Medical School Students
Term Due Date Fall 2007 September 30, 2007 (no change) Winter 2008 January 3, 2008
2008-09 Academic Year Due Dates
3rd/4th Year Medical School Students
Term Due Date Fall 2008 May 31, 2008 Winter 2009 October 31, 2008
- Setting student billing due dates at or prior to the start of the term is part of the University’s business efficiency efforts and aligns U-M with payment schedules common in higher education.
- Students and their families often want to know the amount of their bill and anticipated financial aid earlier than we currently provide it.
- Current practices have confused some students and their families because payment is not due until well after the start of the term.
- Consistent with current practice, students (and ‘parent/family’ as authorized in Wolverine Access) will receive an e-mail that their bill is ready for viewing in Wolverine Access approximately three weeks before payment is due.
- The amount due will be updated on Wolverine Access through the due date (in real time) to reflect changes that take place during this time.
- Changes made after the due date will be reflected in the next month’s bill.
- Tuition and fees charges will appear on the bill if the student is registered for at least one course prior to the generation of the bill.
- Students who enroll, or increase enrollment, after the term bills have been generated will have tuition and fee charges calculated the night of enrollment and these charges will be applied to their student account. The charges will not be billed, however, until the next billing cycle.
Will my financial aid be impacted?
To provide you with an accurate assessment of what is owed, your student bill and account summary will display financial aid intended to pay student account charges as “anticipated aid”. If you have completed all steps necessary to receive your financial aid, actual disbursement will occur by the due date. For information on applying for aid see www.finaid.umich.edu.
What other payment schedules are available to help students?
- As in the past, students can choose to pay their bill over a period of months using the UM Payment Plan. For information about the payment plan, go to http://www.sfo.umich.edu/bdgtinfo.html.
Where can I go to get more information?
- See http://www.sfo. umich.edu/payinfo2.html for general payment information.
- See http://www.finaid.umich.edu for information regarding applying for need-based financial aid.
- See http://www.sfo.umich.edu/bdgtinfo.html for information regarding the budget plan.
What is the impact on my graduate student appointment and tuition waiver?
To the extent possible, departments will be shifting their activity related to financial aid and GSA appointments forward to ensure financial support is applied to the student’s account by the new billing statement dates.
Tuition rates are established for each academic year in late July. The Regents of the University of Michigan meet annually each July to approve tuition and fee rates for the new academic year beginning with the Fall term. Historically, tuition and room/board fees have increased each academic year. Tuition figures for the new academic year are usually available around the middle of August. In addition to tuition, all students pay miscellaneous (mandatory) fees, currently approximately $100.00 per term.
Payment is accepted by mail, on-line/EPayment over the web, or in person. Checks/money orders should be made payable to the UNIVERSITY OF MICHIGAN. The student's complete NAME and 8 digit UMID number MUST be on the face of the check. All payments must be made in U.S. Funds.
Please Note: U of M does not accept credit cards for payment on student accounts.
- Payment by mail:
Payment may be made by check and money order only - DO NOT SEND CASH. Payments may be mailed to the following address:
Department #77272
Student Financial Operations
University of Michigan
PO Box 77000
Detroit, MI 48277-0272PLEASE NOTE: If sending payment via an express/overnight service (such as UPS, DHL, Federal Express) please send to:
University of Michigan
Student Financial Operations
2226 Student Activities Building
515 E. Jefferson
Ann Arbor, MI 48109-1316
On-line/Epayment Over the Web:This service allows you to make a student account payment from your savings or checking account drawn on your US bank over the Internet. The on-line/epayment is processed as an ACH transaction. ePayments are posted in real time. As soon as the ePayment process has completed and a confirmation number has been received by the payer, the ePayment is posted to the student account. (However, please note that in the case of system outages ePayments will be posted in a batch update process by the evening of the next business day.) Also, if there is a financial hold, the hold will be released once the process completes provided the payment satisfies the amount of the hold.
Please note: On-line/epayments MAY NOT be made from Credit Card Checks or Home Equity Line of Credit Accounts.Students and authorized Parents & Family may access the Epay site by logging onto Wolverine Access and clicking the “Pay Now” button under View Total Due Charges/Make a Payment.
Parents/family/others not authorized access to the student's Wolverine Access account may access the epayment site by clicking here. Parents/family/others must have access to the student's 8 digit UMID number to make on on-line/epayment. You will be required to enter the student's UMID number and amount of the payment along with your bank account information.
Payment Made In Person:
Payment may be made by cash, check, traveler's check, and/or money order. Payment may be made at Student Financial Operations Teller Services location listed below:
Location: 515 E. Jefferson St. Room 2226 Student Activities Building Hours: 8:00 A.M.-4:30 P.M., Monday, Tuesday, Wednesday, Friday 10:00 A.M.-4:30 P.M. Thursday
Helpful hints when making payment:
- Always obtain a receipt when paying in person at either of the Cashier's locations.
- If paying by mail for more than one student, use separate checks and envelopes for each student's payment.
- Do not combine payments for Student Loan repayment, etc. with payments to Student Financial Operations; these payments have different destinations.
Monthly student account bills are available electronically in the form of an eBill. Students will receive a monthly eMail notification sent to their UMICH email account when the eBill is ready for viewing/printing. Students may designate up to 4 additional individuals to receive access to each monthly bill. Parents/Family can access the eBills (current and historical) through Wolverine Access when the following steps are completed:
Step 1: Student designates eMail address(es) to receive access to his/her on-line account summary, student account bills, and 1098 T forms through Wolverine Access. Once logged in to Wolverine Access, the student must go to the Student Business page and select Parent/Family Authorization under Personal Information to enter the eMail address(es) of the individuals they wish to grant access to.
Step 2: Create Secure Login
The authorized Parent/Family member MUST create a U of M “Friend” login (a secure login to U of M computer system) IF he/she does not have an existing UMICH uniqname . If he/she does have a valid UMICH uniqname, the UMICH uniqname can be entered in Step 1 above and a “Friend” account would not need to be created. The link below can be used to create a "Friend" login if needed:
Step 3: eMail Received When Statement Is Produced
Each email address designated by the student will receive an email notification when the student’s bill is available each time a bill is generated. A monthly bill is generated only when the student has an account balance or has had activity on his/her student account during the billing period.
Step 4: Login To View/Print eBill
Once the eMail is received indicating that a bill has been produced, the Parent/Family member will be directed to Wolverine Access to view/print the bill using the secure login created in step 2 or their U of M UMICH uniqname. To access the student's account bill follow the steps listed below:
- Go to Wolverine Access
- Select My Student's Information under Parents & Family
- Login using Friend or UMICH uniqname
- Select View Bills
- Select the month you wish to view/print
Printing Tip: It may be necessary to adjust the Adobe Acrobat default print settings so that the bill prints correctly.
Does the University of Michigan have a tuition payment plan?
Yes! The U of M Payment Plan is OPTIONAL. You do not have to participate. The U-M Payment Plan allows payment of tuition, miscellaneous fees, room and board, entrée plus charges, and other miscellaneous charges assessed to the student’s account in 10 installment payments for Fall and Winter terms. The first payment is due July 1 with the final payment due April 1. The application deadline for the U-M Payment Plan is June 15. For more information, please see Payment Plan Information.
outside payment/budget plan?
If participating in a non-U of M Payment/Budget Plan, term charges are still due according to the U of M due dates. Failure to meet the University of Michigan’s payment due dates will result with a financial hold being applied to the student’s account as well as the assessment of late payment fees.
Does the U of M accept credit cards?
The U of M does not accept credit cards.